| | phpLiveChat | LivePerson |
| Operators | Unlimited | 1 |
| Departments | Unlimited | 0 |
| Price (annual) | $84.99 | > $1,000 |
| Chat Window Themes! NEW! ( more info) |  | |
| Track Referrer URLs NEW! |  | |
| Auctions Chat! NEW! provide chat support from your auctions (ebay, etc) |  |  |
| Department-specific chat icons popular! |  | |
| Monitor Your site! (let's you know if your site goes down!) Exclusive! |  | |
| Department-specific paging |  | |
| Customer Service Window (let your visitors know you are there to assist them!) Exclusive! |  | |
| Initiate/Proactive Chats |  | |
| Visitor Footprints tracking |  | |
| Push HTML webpages |  | |
| Canned Responses (w/ option for user-specific) |  |  |
| Party is typing.... NEW! |  | |
| Operator Rating System! NEW! |  | |
| Email Transcripts NEW! |  |  |
| Sales/Support hours messages NEW! |  | |
| Email Signature NEW! |  |  |
| Handle Multiple Chats |  | |
| Transfer Chats to other Admins |  | |
| Chat with other Admins NEW! |  | |
| Leave a Message |  |  |
| Log Transcripts |  |  |
| Capture Visitor Data (I.P., Browser, & O/S) |  |  |
| "Super User" options (prevent employees from deleting previous chats) |  | |
| Customizable on/off chat images! |  | |
| Runs on *your* server! |  | |
| Remote Administration |  | |
| "New Chat Request" Alerts (by Sound) |  |  |